What Data We Collect & Why
Personal Data or Personal Information (PI) is information that relates to you, your household, or one of your devices.
Meiotic collects PI about you from various sources to provide our services and to manage our sites. Some data is provided by you. Other data is collected automatically.
Contact Information and Professional Information
We collect your contact information when you contact us by email, chat, telephone, or via web form. Because our customers are other businesses, we also collect professional information about you, specifically, the organization you work for. We use the information you provide to respond to your questions when you are performing due diligence on our software and services, to provide services when you become a customer, and to provide customer support. We also send emails to market our own services.
We share this information as necessary for business operations with third party service providers in the following categories:
Core services for our software products
Business communication tools
Customer relationship management tools
When you pay for our software or services, you directly provide payment information to a payment processor who processes the transaction on our behalf.
Electronic Activity, Device Information, and Geolocation Information
We collect IP address (a form of geolocation information) and electronic activity (i.e. how you use our website or application), along with information about your device type and operating system when you visit our website and use our software products. This information is collected on our behalf by third parties that provide services for marketing data analytics and customer relationship management. We use this information to operate and improve our website, products, and marketing efforts.
We use electronic activity data to estimate how likely visitors might be to purchase our product.
If you left a voicemail for us, we have a record of your voice. Similarly, if you have talked with us by video call, we accessed your image during that duration of that call, even though we do not capture or store your image in any of our systems.
If you use our social media sharing buttons, our sharing tool tracks information relating to your social media profile.
Who We Share Data With
We do not and will not sell personal information.
Any data disclosed to third parties are necessary in order to deliver services, respond to inquiries, and improve the site and services. We share your data with third parties that provide services relating to critical business functions such as Sales & Marketing, Business Operations, Payment Processing, Customer Support, and core infrastructure and services for Vablet software products.
We retain all customer records such as communication, signed contracts, and support tickets. Requests to fulfill rights as described below will be retained for at least 24 months.
You may exercise certain consumer rights under the California Consumer Privacy Act (CCPA). To exercise your rights:
Call: (855) 212-4692
Right to Know
You may request the information we have collected about you. The right to access includes disclosure of:
- The categories of personal information we have collected about you
- The categories of sources from which your personal information is collected
- The business or commercial purpose for collecting your personal information
- The categories of third parties with whom we share your personal information
- The specific pieces of personal information we have collected about you
We will provide this information directly to you in a portable format.
If you make a request more than twice a year, you may be required to pay a small fee for this service.
Right to Deletion
You may exercise your right to deletion. We will delete any personal information that is not critical to the normal business operation of Vablet from our records and direct all of our service providers to do the same.
We consider data to be critical to our business operation if they are used to:
Provide goods or services to you
Detect and resolve issues related to security or functionality
Comply with legal obligations
Right to Non-Discrimination
If you exercise your consumer rights:
We will not deny goods or services to you
We will not charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties
We will not provide a different level or quality of goods or services to you
You may designate someone an authorized agent to make a request under CCPA on your behalf. You can do this by providing written permission to authorize an agent to act on your behalf; the agent will need to verify their identity with us. Agents authorized by power of attorney are exempt from having to provide written permission, but must show documentation that power of attorney has been granted.
We will deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf.
Use the email address associated with the personal information we have collected about you to make your request. To verify your identity you will need to confirm your email address.
If we cannot verify your identity, we cannot fulfill requests to exercise any rights accorded to you by CCPA.
Meiotic will never knowingly collect (or sell) the personal information from minors. Our website is not intended or developed for children or minors.
Please email us at firstname.lastname@example.org if you have any questions or concerns. If you need to contact the appropriate authority regarding a data privacy concern you can contact:
For CCPA-related concerns, The Office of the Attorney General of California at https://www.oag.ca.gov/consumers